With our best efforts, the customer support team at Jane's Deals are
waiting to serve you, our valuable customer.
1. General Information For general information, please refer to
How This Site Works.
2. Frequently asked questions If you are confused with
our online processes, please first refer to
How This Site Works and then to
Frequently Asked Questions.
3. Technical Support If you need help in placing an order, go to
Help Screen for Buyers.
If you are a seller needing help, go to
Help Screen for Sellers.
Janesdeals is an online service provider therefore we do not answer general questions regarding the item you are ordering.
If you have a question regarding your shipment, please e-mail the Seller from the buyer control "Ask the Seller a Question Window" or using the email window that is located on the Seller's Listing. Be sure to reference your order number. Sellers are not given your shipment until funds are transferred so Please Do not ask about shipping or tracking information until you see that the funds have been debited from your bank account.
If you need further assistance do not hesitate to
Email us via Janesdeals contact form.
If you do not receive an answer within 24 hours, please call our number below.
Voicemail: 650.245.5797
Fax: 251.928.5993
Fax 2: 650.234.8469
Janesdeals.com, LLC
312 West Fourth Street
Carson City, NV 89703
Best regards,
Customer Support Team
Janesdeals.com, LLC
